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Privacy policy

We are aware of your trust in us. We therefore see it as our responsability to protect your privacy. On this page we will show you which information we gather when you visit our website, why we collect this information and how we can improve the usability. This way you know how we work.

This privacy policy is applicable to the service of Pothelm.nl. You have to know that Pothelm.nl is not responsible for the privacy policy of other websites or sources. By using this website you accept our privacy policy.
Pothelm.nl respects the privacy of all users of its website en takes care of the personal information you give us in trust and it will be used carefully.

Using our services
When you sign in for one of our services we ask for your personal information. This information will be used to do our service. The information will be saved on our own safe servers of Pothelm.nl or of a third party. We will not combine these information with other information we have of you.
We collect your personal data, such as email, billing address, shipping address and phone numbers. Our primary goal in collecting personal information is to provide you with a smooth, efficient, customised shopping and customer service experience,  such as contacting customers who have not checked out to follow up on abandoned shopping carts or to see if there was a problem with their use of the site. 

Communication
It is possible when you send us an email or other messages that we will save it. Sometimes we will ask you for personal information which is relevant for a specific situation. This makes it possible to answer your questions and requests. The information will we saved on our own safe servers of Pothelm.nl or of a third party. We will not combine these information with other information we have of you.

Cookies
On this website we use cookies. A cookie is a small, simple file which we will be send with pages of our website and will be saved by your browser on your hard drive of your computer. The saved information can be send to our servers when you visit our website again.
On our website you can find buttons to promote ("like") a web page on the social network Facebook.
These buttions work by bits of codes from Facebook. These codes will be used to place cookies. We don't have any influence on that.
Please read the privacy policy of Facebook (which can change often) to know what they do with your (personal) information which they process by these cookies.

The information they gather will be anonymised as much as possible. The information will be transfered to servers of Twitter, Facebook, Google + en Linkedin in the USA. LinkedIn, Twitter, Facebook and Google + say the held themselfs to the Safe Harbor principles and are connected to the Safe Harbor program of the Ministry of Commerceof the USA. This means that there is a suiting protection level for the processing of any personal information.

Right for insight and correction or deleting of your personal information
You have the right to ask for insight and correction or deleting of your personal information. Please see our contact page for more information. To prevent abuse of information we can ask you to adequetly identify yourself.
When you want to have insight in your personal information which is connect to a cookie, you have to send us a copy of the concerning cookie. You can find this in the settings of your browser. 

More information about cookies?
On the following websites you can find more information about cookies: 
Cookierecht.nl
Consumers' union: “Wat zijn cookies?
Consumers' union: “Waarvoor dienen cookies?
Consumers' union: “Cookies verwijderen
Consumers' union: “Cookies uitschakelen
Your Online Choices: “A guide to online behavioural advertising

Changes
This privacy policy is adjusted to the use of and the possibilities of this website. Possible adjustments and/or changes of this website can lead to changes in this privacy policy. That is why it is recommendable to regularly consult this privacy policy.  
  
Questions and feedback
We often check if we still meet with this privacy policy. If you have any questions concerning this privacy policy, please be free to conact us.