Customer service

Do you want to place an order, have any questions or want to make an appointment? Please use our contact information below.

Questions
Do you have questions concerning our products, your order or a complete other question? Please contact us! We are always willing to help you with your question of any kind! 
   
Complaints
Do you have a complain about our policy, products or something else concerning Pothelm.nl? Please let us know. We take every complain seriously and want to hear every complain. Don't keep it in front of you and let us know, then we can try to solve the complain.

Tips
Do you have a tip about our website, our products or something else concerning Pothelm.nl? Please let us know. We always want to improve our website, products and services and that is why we can always use your tips!

Email
You can email us, 24 hours a day, 7 days a week to: [email protected] Our emails will be answered personally within 12 hours guaranteed! During the day it is even possible to get a reaction within a couple of hours.

Telephone
You can also call us 7 days a week from 9.00 till 21.00 on: 0031 (0) 700 2162. If we don't pick up the phone we will call you back as soon as possible.

Visiting

Would you like to visit us and take a look at our products? That is possible! You can call or email us for an appointment to visit our warehouse.

Would you like to make an appointment to pick up a product? Please give us a call or email to plan a date and time. You can always pick up a product from us within 48 hours.

we are located in Hengelo (O), a city close to the German border in the east of the Netherlands. 

We advice our Dutch or German customers to go to the upper left corner to switch to the right language.